Frequently Asked Questions

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do; it’s how we do it that sets us apart.

Book a Personalised Consultation. We'll discuss what you're experiencing and help you decide whether psychology, Somatic Therapy, or a combination of services is likely to best meet your needs.

The Personalised Consultation isn't a treatment appointment—it's a guided consultation designed to help you find the right starting point.

During this session, we'll explore your concerns, discuss your goals, answer your questions, and recommend the approach that's most likely to support your wellbeing. Some people benefit most from psychology, others from Somatic Therapy, and many choose to combine both.

If you already know which service you'd like, you can book that appointment directly.

Yes.

Trauma recovery is one of our areas of focus. We provide evidence-based psychological therapies alongside body-based approaches that support nervous system regulation and healing.

Yes. Many clients find that combining psychological therapy with body-based approaches provides a more holistic path to recovery. If appropriate, we can discuss how these services may complement one another.

No. You can book directly without a referral.

If you'd like to claim a Medicare rebate for psychology sessions, you'll need a Mental Health Care Plan and referral from your GP.

Yes. If you have a valid Mental Health Care Plan and referral from your GP, psychiatrist or paediatrician, you may be eligible to claim a Medicare rebate for your psychology appointments.

The Medicare rebate is paid directly to you after your appointment, reducing your out-of-pocket cost.

Please note that:

• Medicare rebates are only available for eligible psychology sessions.

• Personalised Consultations, Bowen Therapy and Somatic Therapy are not eligible for Medicare rebates.

• If you don't have a Mental Health Care Plan, you're still welcome to book a psychology appointment as a private (self-funded) client.

If you're unsure whether you're eligible for a Medicare rebate or need help understanding the process, please contact us, and we'll be happy to assist.

At this time, Bowen Therapy and Somatic Therapy are not recognised as a eligible allied health services by Australian private health insurers, so rebates are generally not available.

Our Bowen Therapy and Somatic Therapy sessions are therefore privately funded.

If you have any questions about fees or would like to discuss whether Bowen Therapy or Somatic Therapy is the right option for you, please don't hesitate to contact us—we're happy to help.

Your first session is about getting to know you.

We'll discuss your concerns, your goals, your history (where relevant), and answer any questions you may have. Together we'll develop a plan that feels right for you.

Psychology appointments are generally 50 minutes.

Bowen Therapy appointments are typically 45–60 minutes, depending on your needs.

Somatic Therapy appointments are typically 90 minutes, depending on your needs.

Personalised Consultations are typically 45 minutes.

Many people feel anxious before their first appointment.

Our aim is to create a safe, welcoming and non-judgemental environment where you can move at your own pace.

Yes.

Your privacy is very important to us. Information shared during your appointments remains confidential except where we are legally required to disclose information, such as if there is a serious risk of harm to yourself or someone else.

We understand that life happens. We simply ask for at least 48 hours' notice so we can offer the appointment to someone else waiting for support.

You can reach us anytime via our contact page or email. We aim to respond quickly, usually within one business day.

You can book online at any time or contact us by phone or email if you'd prefer to speak with someone first.